Category Archives: Purchasing

Esker Named Innovative P2P Technology of the Year Winner by PayStream Advisors

Purchase-to-Pay (P2P) automation suite selected for enhanced user experience

Sydney, Australia — October 20, 2016  —  Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced its P2P automation solution was awarded Innovative P2P Technology of the Year Award by PayStream Advisors.  paystreamThe renowned independent research and advisory firm hosts the PayStream Advisors Innovate Awards each year to honor innovators in the field of Accounts Payable and purchasing automation. This year’s awards took place as part of the PayStream Advisors P2P Automation Masters Summit held during the IOFM’s AP&P2P Conference in Las Vegas Oct. 24-26.

PayStream recognises the top accounts payable (AP), procurement and P2P technologies each year to highlight the leaders in those sectors and to help guide customers with their purchasing needs.

“Esker has made great strides in improving its P2P offering this year, and we now see it as an ideal tool for organisations looking for a straightforward way to automate basic indirect procurement functions,” said Jimmy LeFever, Director, Research & Consulting, PayStream Advisors.

Esker’s P2P automation suite, which serves over 300 customers in 30 countries, was chosen for its flexibility, interoperability and customisable user experience. The P2P suite integrates with more than 30 different enterprise resource planning (ERP) applications, has optical character recognition (OCR) that reads 130 languages, and has a customisable set of dashboards to show key performance indicators (KPIs) and metrics as needed.

“We believe our Purchase-to-Pay automation suite generates added value and profitability for all sizes of organisations – from mid-market to Tier 1 corporations,” said Christophe DuMonet, Managing Director at Esker Australia and New Zealand. “Our goal is for our customers to have the ability to communicate, collaborate and transact effectively and efficiently with their suppliers to procure high-quality goods and services at the best cost and at the right time.”

 

 

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 6)

 

The early and broad adoption of EDI technologies in ANZ in various industries means that a large proportion of customer orders are transmitted via EDI. However, like everywhere else, EDI orders are processed via one set of technologies whilst fax and email orders are processed either manually or via another set of technologies – often enough not in an integrated manner. This means that the customer service team seldom has access to all customer orders from one interface, cannot easily reconcile all customer orders from customers using multiple channels (EDI, fax, email, tel) and in some companies a dedicated team needs to check and correct EDI orders.

A simpler, integrated solution to manage all orders – EDI, fax, email – provides an effective tool to increase productivity and increase customer satisfaction.

Esker Survey Results 6

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 5)

 

The early and broad adoption of EDI technologies in ANZ in various industries means that a large proportion of customer orders are transmitted via EDI. However, like everywhere else, EDI orders are processed via one set of technologies whilst fax and email orders are processed either manually or via another set of technologies – often enough not in an integrated manner. This means that the customer service team seldom has access to all customer orders from one interface, cannot easily reconcile all customer orders from customers using multiple channels (EDI, fax, email, tel) and in some companies a dedicated team needs to check and correct EDI orders.

A simpler, integrated solution to manage all orders – EDI, fax, email – provides an effective tool to increase productivity and increase customer satisfaction.
Esker Survey Results 5

 

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 4)

 

Many industries and hence companies in ANZ also have seasonal peak order processing (garden products, home renovation products, season dependent food products, etc). Often enough companies hire additional temporary admin staff to handle the increased workload. Whilst this approach might work OK for some companies, every year these companies go through the same stressful situation of recruiting, training, temporary staff and do not really address the core issues. This is another great opportunity for companies to ‘do more with the same resources’.

Esker Survey Results 4

 

Esker Shortlisted for 2016 SaaS Awards

SaaS awards LOGO

 

SYDNEY, AUSTRALIA – July 12, 2016 – Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing , today announced that it is a finalist in the 2016 SaaS Awards Program in three categories: Best SaaS Product for ERP, Best SaaS Product for Business Accounting or Finance and Best SaaS Product for Management Accounting or Budgeting.

With awards for excellence and innovation in SaaS, the Software-as-a-Service Awards program received more than 200 entries from around the world, including companies located in the US, Canada, Australasia, UK and EMEA. 2016 is the inaugural year for The SaaS Awards program, which is partnered with the annual Cloud Awards.
“Our mission is to enable our customers to streamline their business processes by improving efficiencies, accuracy, visibility and costs,” said Steve Smith, U.S. chief operating officer at Esker. “We consider it validation of our success in that goal to be recognised among the best SaaS providers worldwide.“

Esker’s solutions help organisations automate multiple document-based business processes on one integrated platform, approaching the entire cash conversion cycle through one interface. Esker was also the first to offer 100% cloud-based solutions that free businesses from buying, building or maintaining the necessary IT infrastructure.

“We have seen a great adoption of Esker’s SaaS solutions for order management and accounts payable in the Australian and New Zealand markets over the past 7-8 years. To be nominated in three categories is a fantastic recognition of the commitment of the Esker teams to driving Cloud adoption through smart and robust Cloud software solutions,” said Christophe DuMonet, Managing Director at Esker ANZ.

Esker’s sales order processing (SOP) solution, which automates the entire order process, from the reception of a customer order to its creation in the ERP/business application, is a finalist for the Best SaaS Product for ERP category. Esker’s accounts payable (AP) solution, which streamlines the process of verifying, entering vendor invoices and getting approval of the order, is a finalist for the Best SaaS Product for Business Accounting or Finance and the Best SaaS Product for Management or Accounting categories.

SaaS Awards and Cloud Awards organizer Larry Johnson said: “The SaaS Awards is a recognition platform specifically for software solutions. In a maturing international marketplace for cloud services, SaaS has proven to be the poster boy for leveraging thin-client technologies, while ensuring end-users are always working at the cutting edge.”
Final SaaS Awards winners will be announced on Tuesday, August 9, 2016. To view the full shortlist, please visit: https://www.cloud-awards.com/2016-saas-shortlist/

About the SaaS Awards

The SaaS Awards is a sister program to the Cloud Awards, which was founded in 2011. The SaaS Awards focuses on recognising excellence and innovation in software solutions.

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 3)

 

Whilst the numbers in ANZ might vary slightly – lower % for SLAs commitment, higher % for meeting SLAs and higher % for urgent order processing – the same root causes prevail in ANZ. There is a great opportunity for many companies to better manage the order management process with automatic processing (identification of priority orders for instance), real time analytics (prioritisation of order processing based on cut-off times for shipping) and team performance.

Esker Survey Results 3

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 2)

 

Whilst the mix of inbound channels for receiving order in ANZ might vary slightly – greater EDI adoption and lower faxed orders – the same challenge of VISIBILITY exists in ANZ. Typically there is no single view of the customer orders and no real time analytics on order management is available to supply chain management and business managers.

Esker Survey Results 2

ESKER: A Worldwide Leader in Cloud-based Document Processing Automation Software.

Esker A worldwide leader in Cloud based solution 2

Quit Paper in any Business Document Process

For Quite some time, business faced challenges to manage documents across different devices, as well as to control document flow that made business reporting an arduous task. This scenario prevailed for years mainly because organisations used manual processes, which were neither sophisticated not intelligent enough to capture data from complex documents such as invoices, sales orders and account statements. Due to the complexity these documents contain: product codes, GST, quantities, prices, etc. businesses experienced processing delays, high error rates, poor reporting and customer dissatisfaction. Thanks to documentation process automation software, organizations can automate their manual business processes  which were neither sophisticated nor intelligent enough to capture data from complex documents such as invoices, sales order sand account statements. Due to the complexity these documents contain: product codes, GST, quantities, prices,etc., businesses experienced processing delays, high error-rates, poor reporting and customer dissatisfaction. Thanks to documentation process automation software, organizations can automate their manual business processes and free up their workforce from spending hours on error-prone manual operations. Automating document processes throughout a company adds value to existing systems, enhances productivity, strengthens business relationships and improves the exchange of business-critical documents between customers and suppliers.

Starting off as a host access software provider in 1985, today Esker has become one of the leading document process automation solution providers. Esker solutions help organizations of all sizes to improve efficiencies, accuracy, visibility and costs associated with business processes.

The core principle behind Esker’s document process automation platform is a focus on helping businesses Quit Paper to drive operational efficiencies, cost savings and process visibility. Esker offers solutions specifically designed to eliminate the huge amounts of paper flowing through order-to-cash (O2C) cycle of fulfilling customer orders and collecting payment, and the purchase-to-pay (P2P) cycle of buying the goods and services.Increasing speed and accuracy through document process automation helps businesses fulfill customer orders faster, get paid sooner, optimize financial management and maximize supply chain efficiency.

From cloud computing and infrastructure to business processes and personal collaboration, Esker has proved to be one of the rarest software vendors to offer 100 percent cloud and business automation to its clients.

In a nut shell, Esker guarantees to bring the paper-flow of information to a halt within an organization by initiating the right automation to every business documentation cycle.

One Platform for Any Business Process

Esker allows businesses to control all of their document process improvement efforts in one collaborative platform that spans the entire cash conversion cycle. Whether they want to automate and capture any inbound documents (sales order, vendor invoices) or electronically deliver any outbound document (customer invoices,purchase orders),Esker allows them to automate as needed using a shared group of technologies.

Through this innovative platform, businesses have a single solution to receive sales orders or supplier invoices from any source; send purchase orders or customer invoices directly from ERP systems and store documents and data within the ERP application

Esker’s automation solution is implemented either on-premises via Esker Delivery Ware or in the cloud via Esker on Demand to automate accounts payable, order processing, accounts receivable, purchasing and more.

“Working with in a wide range of industries for nearly three decades with businesses of various sizes, we have found that automation typically helps organizations process business documents like orders and invoices up to 90% faster and a minimum of 40% more cost effectively when compared to manual processing methods,” said Jean-Michel Bérard, CEO at Esker.

Esker’s Innovative Solutions

Esker infuses its core mantra, Quit Paper, in every solution that the company delivers. For instance, Esker’s mobile invoice approval application, Esker Any where, equips managers with on-the-go accessibility to review and approve purchase requisitions and supplier invoices. The application helps businesses further speed up the review and approval cycles of invoice and requisition processing, as well as improve efficiency in the P2P cycle.

“Employees are becoming increasingly mobile and require anywhere accessibility to business processes and data in order to maximize productivity,” said Jean-Michel Bérard.“Our mobile app is a result of our ongoing commitment to bring value to companies looking for faster and more efficient ways to do daily business activities, including processing invoices and spend requests on the move.”

Esker A worldwide leader in Cloud based solution

Solution Dash boards Optimize Business Process Management

Esker offers collaborative and customizable solution dashboards which facilitate daily tasks, monitor performances indicator sand react quickly to prevent problems or spot opportunities early, making every action smarter and more strategic. The dashboards, which are integrated into all Esker solutions, enable users to access the right information when they need it, follow key performance indicators and provide real-time visibility on work in progress.

“Our simple, intuitive and collaborative solutions allow organizations to optimize how they manage critical business processes,” said Jean-Michel Bérard. “We are committed to improving our solution functionality, placing the user experience at the center of our development efforts. This new development philosophy generates greater customer adoption and improved user efficiency.”

“Esker is commitment to building a network of business collaboration, enabling meaningful connections between organizations, suppliers and customers.”

 

After having catered to Malaysian Airlines, Sony, Toshiba, Samsung, Whirlpool etc.,Esker continues to innovate and offer enhanced solutions to deliver greater added-value to its customers.

 

Esker’s New Mobile Application Accelerates the P2P Cycle by Enabling Purchase Requisition and Invoice Approval On-the-Go

Sydney, Australia — February 3, 2016 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced the release of Esker Anywhere, a new mobile application that gives managers the ability to review, approve, and reject purchase requisitions and supplier invoices via a mobile device. The free application, available 24×7 on Apple® or Android™ devices, increases the productivity of busy managers and helps businesses further speed up the review and approval of invoices and purchase requests, thus driving greater efficiency in the purchase-to-pay (P2P) cycle.

Esker Anywhere, the new version of Esker’s mobile invoice approval application launched in March 2013, delivers purchase requisition approval capabilities in addition to supplier invoice approvals. This new capability is a now a key component of Esker’s Purchasing automation solution, which optimises indirect spend requests and goods or services by delivering the mobile convenience to approve such requisitions.

Esker Anywhere provides on-the-road accessibility for managers who approve invoices and purchase requisitions before payment, enabling them to quickly resolve exceptions and approvals, resulting in excellent supplier relationships and increased efficiency in the P2P cycle. Coupled with a fresh new interface design and enhanced usability, Esker Anywhere delivers a more engaging user experience.

The new application allows Esker users to:

  • View the list of invoices and purchase requisitions awaiting approval or on hold
  • Review invoice images and original supplier quotes as they were received by accounting
  • Access invoice or purchase requisition key data (e.g., supplier name, total amount, etc.), as well as comments from requesters and previous approvers
  • Review coding and budget information before approving
  • Leave a comment for the next person in the workflow or the requester

Employees are becoming increasingly mobile and require anywhere accessibility to business processes and data in order to maximise productivity,” said Jean-Michel Bérard, CEO at Esker. “Our new mobile app is a result of our ongoing commitment to bring value to companies looking for faster and more efficient ways to do daily business activities, including processing invoices and spend requests on the move. As we continue to enrich our mobile offer, Esker will soon include new business processes like sales orders and expand to Windows® operating systems.

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