Tag Archives: e-invoicing

Esker Expands Presence in Latin America Through Partnership with Signature Consulting

Alliance provides customised solutions that are compliant with Latin America’s evolving regulatory requirements

Sydney, Australia — January 3, 2017 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, announced today its partnership with Santiago, Chile-based Signature South Consulting, a leading provider of solutions related to electronic document exchanges with digital signatures. The alliance is designed to benefit the Latin American customers of both companies by providing a more comprehensive set of offerings while meeting the complex and evolving electronic invoicing (e-invoicing) mandates that vary by country. 

Esker is a global company with customers that also have a worldwide presence. Esker decided to pursue a regional partnership to help navigate the various diverse e-invoicing mandates of the Latin America region. In Signature South Consulting, Esker found a partner with unparalleled expertise in e-invoicing compliance.

“Signature South Consulting was the obvious choice for us in terms of a partner,” said Steve Smith, U.S. Chief Operating Officer at Esker. “Not only is it the only provider of a solution that meets all e-invoicing requirements in Latin America, but it also has a reputation for integrity and excellent customer service. We knew right away that Signature South Consulting would be an asset to both our customers and our brand.”

Signature South Consulting also saw the value in an alliance with Esker. Although the company has expertise in electronic document exchanges, it wanted to expand its business service capabilities to include document automation and processing.

“We believe that developing relationships with companies whose skills complement our own is imperative as we continue to serve clients in many different markets with varying needs,” said Sergio Chaverri, Chief Marketing Officer at Signature South Consulting. “Esker is a global company with impeccable solutions and a long history of putting client relationships first, so we knew we had found the technological and cultural fit we were looking for.”

Now that the two brands have forged a synergistic partnership, they will begin offering integrated solutions to current and future customers.

About Signature South Consulting

Signature South Consulting is the leading company providing solutions for the electronic exchange of documents using electronic signatures, including e-invoicing. The company began operating in Chile in 2001 as a team of professionals with the goal of obtaining a harmonious set of capabilities that would enable them to achieve the results required by customers with the excellence and professionalism which they deserve. The corporate office is located in Santiago, Chile, with a shared services center in San José, Costa Rica and local offices in: Argentina, Brazil, Colombia, Ecuador, Guatemala, Mexico, Peru and Uruguay.

There are more than 5,000 companies issuing 100% of their invoices by integrating Signature South Consulting solutions with their ERPs. Over 2,000,000 electronic tax documents are trafficked daily, all of which are transactions between companies through Signature South Consulting solutions. Signature South Consulting actively participates in events in Latin America, the U.S., and Europe, lecturing on Latin American models of e-invoicing (considered the strictest and most complex in the world) and the Signature South Consulting experience.

 

Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 4)

 

Many industries and hence companies in ANZ also have seasonal peak order processing (garden products, home renovation products, season dependent food products, etc). Often enough companies hire additional temporary admin staff to handle the increased workload. Whilst this approach might work OK for some companies, every year these companies go through the same stressful situation of recruiting, training, temporary staff and do not really address the core issues. This is another great opportunity for companies to ‘do more with the same resources’.

Esker Survey Results 4

 

ESKER: A Worldwide Leader in Cloud-based Document Processing Automation Software.

Esker A worldwide leader in Cloud based solution 2

Quit Paper in any Business Document Process

For Quite some time, business faced challenges to manage documents across different devices, as well as to control document flow that made business reporting an arduous task. This scenario prevailed for years mainly because organisations used manual processes, which were neither sophisticated not intelligent enough to capture data from complex documents such as invoices, sales orders and account statements. Due to the complexity these documents contain: product codes, GST, quantities, prices, etc. businesses experienced processing delays, high error rates, poor reporting and customer dissatisfaction. Thanks to documentation process automation software, organizations can automate their manual business processes  which were neither sophisticated nor intelligent enough to capture data from complex documents such as invoices, sales order sand account statements. Due to the complexity these documents contain: product codes, GST, quantities, prices,etc., businesses experienced processing delays, high error-rates, poor reporting and customer dissatisfaction. Thanks to documentation process automation software, organizations can automate their manual business processes and free up their workforce from spending hours on error-prone manual operations. Automating document processes throughout a company adds value to existing systems, enhances productivity, strengthens business relationships and improves the exchange of business-critical documents between customers and suppliers.

Starting off as a host access software provider in 1985, today Esker has become one of the leading document process automation solution providers. Esker solutions help organizations of all sizes to improve efficiencies, accuracy, visibility and costs associated with business processes.

The core principle behind Esker’s document process automation platform is a focus on helping businesses Quit Paper to drive operational efficiencies, cost savings and process visibility. Esker offers solutions specifically designed to eliminate the huge amounts of paper flowing through order-to-cash (O2C) cycle of fulfilling customer orders and collecting payment, and the purchase-to-pay (P2P) cycle of buying the goods and services.Increasing speed and accuracy through document process automation helps businesses fulfill customer orders faster, get paid sooner, optimize financial management and maximize supply chain efficiency.

From cloud computing and infrastructure to business processes and personal collaboration, Esker has proved to be one of the rarest software vendors to offer 100 percent cloud and business automation to its clients.

In a nut shell, Esker guarantees to bring the paper-flow of information to a halt within an organization by initiating the right automation to every business documentation cycle.

One Platform for Any Business Process

Esker allows businesses to control all of their document process improvement efforts in one collaborative platform that spans the entire cash conversion cycle. Whether they want to automate and capture any inbound documents (sales order, vendor invoices) or electronically deliver any outbound document (customer invoices,purchase orders),Esker allows them to automate as needed using a shared group of technologies.

Through this innovative platform, businesses have a single solution to receive sales orders or supplier invoices from any source; send purchase orders or customer invoices directly from ERP systems and store documents and data within the ERP application

Esker’s automation solution is implemented either on-premises via Esker Delivery Ware or in the cloud via Esker on Demand to automate accounts payable, order processing, accounts receivable, purchasing and more.

“Working with in a wide range of industries for nearly three decades with businesses of various sizes, we have found that automation typically helps organizations process business documents like orders and invoices up to 90% faster and a minimum of 40% more cost effectively when compared to manual processing methods,” said Jean-Michel Bérard, CEO at Esker.

Esker’s Innovative Solutions

Esker infuses its core mantra, Quit Paper, in every solution that the company delivers. For instance, Esker’s mobile invoice approval application, Esker Any where, equips managers with on-the-go accessibility to review and approve purchase requisitions and supplier invoices. The application helps businesses further speed up the review and approval cycles of invoice and requisition processing, as well as improve efficiency in the P2P cycle.

“Employees are becoming increasingly mobile and require anywhere accessibility to business processes and data in order to maximize productivity,” said Jean-Michel Bérard.“Our mobile app is a result of our ongoing commitment to bring value to companies looking for faster and more efficient ways to do daily business activities, including processing invoices and spend requests on the move.”

Esker A worldwide leader in Cloud based solution

Solution Dash boards Optimize Business Process Management

Esker offers collaborative and customizable solution dashboards which facilitate daily tasks, monitor performances indicator sand react quickly to prevent problems or spot opportunities early, making every action smarter and more strategic. The dashboards, which are integrated into all Esker solutions, enable users to access the right information when they need it, follow key performance indicators and provide real-time visibility on work in progress.

“Our simple, intuitive and collaborative solutions allow organizations to optimize how they manage critical business processes,” said Jean-Michel Bérard. “We are committed to improving our solution functionality, placing the user experience at the center of our development efforts. This new development philosophy generates greater customer adoption and improved user efficiency.”

“Esker is commitment to building a network of business collaboration, enabling meaningful connections between organizations, suppliers and customers.”

 

After having catered to Malaysian Airlines, Sony, Toshiba, Samsung, Whirlpool etc.,Esker continues to innovate and offer enhanced solutions to deliver greater added-value to its customers.

 

Edenkia moves to ‘e-invoicing & Automated Invoicing’ with Esker’s Cloud-Based Accounts Receivable Solution

Sydney, Australia — April 21, 2015 — Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced its three year collaboration with Edenkia, a French provider of alternative energy and subsidiary of the Proxiserve group, to automate over 10,000 customer invoices annually. Implemented in just eight days, Esker’s Accounts Receivable solution has enabled Edenkia to process more invoices without adding to its accounting staff. Thanks to Esker, Edenkia is also able to deliver e-invoices to customers who wish to receive them electronically.

In 2012, Edenkia became a fully owned subsidiary of the Proxiserve group. It was in this context that Edenkia had to bring accounts receivable (AR) in-house and manage the time-consuming process of its invoices, as well as a growing number of customers. Invoicing is at the core of Edenkia’s profession — the company issues detailed invoices based on actual consumption, and invoice precision is crucial.

After having put in place new billing software, Edenkia was looking for a cloud-based solution to outsource and manage its customer invoices — specifically, one that offered invoice tracking capabilities, secured archiving that could recover billing history dating back to 2005, and the ability to offer e-invoices to customers who wanted them.

Detailed customer invoicing represents the core of our business,” said Laurent Moché, Director of Operations at Edenkia. “When we became a subsidiary of Proxiserve we had to reassess our operations and quickly provide an effective solution to process our customer invoices.

Quick Solution Implementation

With Esker, Edenkia automatically sends AR invoices from its billing software to Esker’s mail production facilities, where they are printed, folded, stuffed, stamped, handed off to the postal service and archived on a web portal. E-invoices are delivered to customers who prefer them over paper, speeding up the approval and payment process, particularly for large, multi-site businesses. Esker’s successful collaboration with Edenkia, in turn, led Proxiserve to use Esker to send its 3,000 monthly pay slips.

Esker’s teams are dynamic and dedicated to customer service,” said Moché. “Their solution was implemented in record time — just eight days. We are 100% satisfied with Esker and our relationship. Furthermore, their AR solution stood out above the competition thanks to its simple and transparent billing process — there are no surprises.

A Fast, Simple and Efficient Solution

Thanks to Esker, Edenkia has achieved many benefits including:

  • Faster invoice delivery by placing paper invoices in the postal stream within 24 hours of generation
  • Increased productivity allows more invoices to be processed with the same amount of staff
  • Real-time and quick access to archived invoices to better respond to daily customer inquiries
  • Improved customer relations thanks to the elimination of errors associated with manual processing and the accessibility of invoices on a web portal
  • Better invoice clarity using envelopes with two windows — for Edenkia’s address and logo
  • Comprehensive AR invoice visibility thanks to automatic reporting, dashboards and metrics

About Edenkia

Edenkia was established in 2000 under the name Dalkia Global Offering — a subsidiary 50% EDF and 50% Dalkia France. In 2003, the company was renamed Edenkia and began offering electricity to the professional sector when the market opened up (in July 2004). On January 1, 2012, Edenkia become a 100% subsidiary of the Proxiserve group — a former subsidiary of Veolia Environment and EDF — and relies on Proxiserve’s expertise in meter readings.

Edenkia is an alternative electricity supplier specialising in large sites (surface areas greater than 5,000 m²) and electrically powered high voltage (greater than 250 kVA), including: offices, platforms, shopping centres, etc., and can also provide industrial platforms. The company is also authorised to buy/resell electricity by the order of February 22, 2012.

Esker’s Accounts Receivable Solution Helps Companies Meet Requirements of the European Directive on E-Invoicing in Public Procurement

Sydney, Australia — January 12, 2015 — Esker, a worldwide leader in document process automation solutions, is pleased to announce the launch of an enhanced service which will help companies comply with mandates for e-invoicing when working with public authorities throughout Europe. Following the April 2014 directive on e-invoicing and public procurement (2014/55/EU), vendors will be obligated to send e-invoices to public administrations in all European countries by 2020. This directive will deliver significant savings for the country governments and advance the e-invoicing market.

Esker’s Accounts Receivable automation solution is capable of processing the different e-invoice formats used throughout Europe (e.g., Facturae in Spain, Fattura-PA in Italy and EDI UBL in France), as well as communicating with the platforms of each public administration to send e-invoices and receive error notifications.

Since January 1, 2012, suppliers have had the option of sending e-invoices to French government ministries. The new directive eliminates this choice for the public sector (including local authorities and public institutions), making e-invoicing mandatory by 2017 for large accounts and 2020 for small to mid-sized businesses. Similarly, in Spain and Italy, all invoices sent to public sector must be e-invoices — by January 2015 in Spain and March 2015 in Italy.

“Esker is a key player in the document process automation market, sending 25 million invoices annually for 11,000 customers worldwide,” said Eric Bussy, Director of Marketing and Product Management at Esker. “Our Accounts Receivable automation solution has been developed to meet the specific e-invoicing needs of companies working with the public sector, and we are well prepared to accompany them in their move to e-invoicing.”