[slideshare id=78198259&doc=10customerservicequotes-170724145853]
- Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.
Chip Bell
- In the world of Internet customer service, it’s important to remember your competitor is only one mouse click away.
Doug Warner
- Kind words can be short and easy to speak, but their echoes are truly endless.
Mother Teresa
- Customer service represents the heart of a brand in the hearts of its customers.
Kate Nasser
- Quality is remembered long after the price is forgotten.
Dale Carnegie
- Customer service shouldn’t just be a department, it should be the entire company.
Tony Hsieh
- There is a big difference between a satisfied customer and a loyal customer. Never settle for ‘satisfied’.
Shep Hyken
- It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford
- Although your customers won’t love you if you give bad service, your competitors will.
Kate Zabriskie
- Courteous treatment will make a customer a walking advertisement.
James Cash Penney