Order and Issue Management: An Untapped Potential for Improved Productivity and Enhanced Customer Relationships (Part 4)

 

Many industries and hence companies in ANZ also have seasonal peak order processing (garden products, home renovation products, season dependent food products, etc). Often enough companies hire additional temporary admin staff to handle the increased workload. Whilst this approach might work OK for some companies, every year these companies go through the same stressful situation of recruiting, training, temporary staff and do not really address the core issues. This is another great opportunity for companies to ‘do more with the same resources’.

Esker Survey Results 4

 

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